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My YGM Account


Create an account

Customer can place an order and check out as a Guest without creating an account. However, creating a member account, customer can track order status, review order history and enjoy the shopping privileges of YGM Member Loyalty Program.

Customer can create an account during online checkout process or register directly on YGM Member Loyalty Program Login page.


Member privileges

Member can accrue bonus points for the spending on this Site (except purchasing eGift Cards) and at the retail stores of YGM Group in Hong Kong and Macau.

Bonus points can be redeemed for gift voucher and exclusive items.

  Basic Silver Gold Platinum
Welcome gifts upon online registration
  • $100 e-voucher and
  • 250 points
  • $100 e-voucher and
  • 250 points
  • $100 e-voucher and
  • 250 points
  • $100 e-voucher and
  • 250 points
Upgrade Reward   $200 e-voucher $200 e-voucher $250 e-voucher
Instant E-Voucher
10% Off Regular-Priced Items  
5% Off Seasonal Sale    
Bonus Point HK/MOP$1 = 1 point HK/MOP$1 = 1 point HK/MOP$1 = 1 point HK/MOP$1 = 1.2 points
E-Voucher Redemption   Redeem $200 e-voucher with 5,000 points Redeem $200 e-voucher with 5,000 points Redeem $250 e-voucher with 5,000 points
Birthday Month Privileges  
  • 20% off regular-priced items (applicable to the 1st order of birthday month and max. 5 pcs/brand) and
  • HK/MOP$1 = 1.25 points
  • 25% off regular-priced items (applicable to the 1st order of birthday month and max. 5 pcs/brand) and
  • HK/MOP$1 = 1.25 points
  • 25% off regular-priced items (applicable to the 1st order of birthday month and max. 10 pcs/brand) and
  • HK/MOP$1 = 1.5 points
Extra Birthday Gift       $500 birthday e-voucher or exclusive birthday gift
Season Launch       $1,000 e-voucher
Selected Items Redemption    
Free Alteration Service (please refer store staffs for details)  
Invitation to private sale and other promotion events

Member spending and bonus points

Bonus points are calculated based on the net spending amount, excluding the charges such as delivery and/or taxes and duties; if such amount involves decimal places, it will be rounded up to the nearest whole number and become the actual bonus points acquired from the spending.

 

Member's accrued bonus points will not expire. However, accumulated spending will be updated at the end of membership year for member tier's renewal. You can always login member account to check your bonus points record and redeem your rewards.

 

Due to online processing and delivery period, the spending and bonus points records acquired from online order will be updated to your account 14 days after the order is dispatched.

 

If order exchange or return request is raised, the spending and bonus points of the original order will be updated to your account 14 days after the request is settled.


Membership period

There is no expiry period for a member account. However, a membership year and member's tier last 12 months from the date of enrolment, renewal, upgrade or downgrade into the current tier. Upon renewal, upgrade or downgrade, a new membership year begins.

  Basic Silver Gold Platinum
Membership Period One Year One Year One Year One Year
Entry Requirement Any Purchase Accumulated spending of HK/MOP$5,000 or above OR one-off net spending of HK/MOP$3,000 or above at YGM Stores Accumulated spending of HK/MOP$12,000 or above Accumulated spending of HK/MOP$25,000 or above
Renewal Requirement Any Purchase Accumulated spending of HK/MOP$500 or above Accumulated spending of HK/MOP$12,000 or above Accumulated spending of HK/MOP$25,000 or above

Membership enrolment, renewal, upgrade and downgrade

When customer creates an account on this Site, you become a member of the YGM Member Loyalty Program.

Membership upgrade: members' tier will be upgraded on the next day automatically as soon as the required spending has been attained to enter next tier threshold within a membership year.

Membership renewal: members' tier will be renewed on the next day automatically as soon as the required spending of the current tier have been attained within a membership year. Remaining bonus points will be carried forward to the next membership period.


Update member profile

Member can update personal information on member profile page, except the registered mobile number that is served as login information.


Forget login ID

Customer can register YGM Member Loyalty Program using your mobile number. If member forget login mobile number, please contact our Customer Service at cs@ygmshop.com.


Forget password

If member forget login password, please click "Forget Password" on member login page. A verification code will be sent to member's registered mobile number to reset password.